This is good advice
Nel.
I would go on to say
that it should be rare that users need to know where GEMS is installed.
JResult is the only case I am aware of where the user is not free to choose the
directory of their choice at run time.
I have talked to
Whitman and aparently the default directory has changed back to C:\Program
Files\GEMS for new installs, and it will remain that way. Upgrades will
check the previous install directory and put the new installation in the same
place. You can always change the install directory during
upgrade; just remember to move your data directories.
Sorry for the
confusion folks. There should have been an announcement when the change
was made, and another one when the change was made back.
Ken
In GEMS documentation it should be
understood that these GEMS installation folders are default and can be
changed. My understanding is that as long as all of the necessary
folders are contained with the GEMS folder, GEMS can be installed whereever
you please. That said, departing from the conventional installation path
should in no way be encouraged. Our products should be always configured
in as standardized a manner as possible in order to facilitate support.
Nel
Fresno's computer was installed with Gems in
a new directory called Global Election Systems. So this system is
different than all the others - will the future new installs be set up
this way? - If so the documentation for JResultClient and all other
language that refers to C:\Program Files\ Gems\ ..... will need to be
changed to C:\Program Files\Global Election Systems\Gems\.....
It may seem trivial to some but not if you
are conducting training in person and conducting support over the
phone?
If this will be consistent great - just let
the support staff know( maybe I am the only one in the dark) or
if it was in error - fine .
Thank you for addressing this
Tari Runyan
|