They
are currently using Gems 1.16.4, and have been since their last election,
which they printed out BOD and had no problem. There does not seem to be
any particular way that the problem is created. Their procedure is to
take their list of mail in absentee requests, look up the particular ballot
under Print Artwork, then print the ballot. After they print the ballot,
they will look to see if it is the right ballot and if it is printed OK,
then go on to the next ballot. What they are experiencing is that when
they check the ballot, it may be printed OK or it is all of a sudden off
completly, there is no particular sequence of events that produce it.
They have the printer powered on continuously, and it may happen with the same
ballot styles, or with different ballot styles. When it does happen,
they exit out of Gems, shut down the printer and restart the computer, but
still have to change to offsets to get it back to printing
correctly.