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Re: Platte County,MO - Time Outs on Ports during uploads

1-14 fixed the modem problems I saw -  tell them to check dip switches - 4 and 8 down and also the reconfigure their modems thru HyperTerminal and upgrade to 1-14
----- Original Message -----
From: Jeff Hintz
Sent: Thursday, April 26, 2001 8:50 AM
Subject: FW: Platte County,MO - Time Outs on Ports during uploads

I am still getting calls and e-mails from this customer.  Somebody please respond!!!!
 
-----Original Message-----
From: Jeff Hintz [mailto:jhglobal@earthlink.net]
Sent: Friday, April 20, 2001 12:15 PM
To: Support Team (E-mail)
Subject: FW: Platte County,MO - Time Outs on Ports during uploads

This customer is still asking me for an answer for this.  I have not seen a response as of yet.  Does anyone have an help???
 
-----Original Message-----
From: Jeff Hintz [mailto:jhglobal@earthlink.net]
Sent: Tuesday, April 10, 2001 11:55 AM
To: Support Team (E-mail)
Subject: Platte County,MO - Time Outs on Ports during uploads

Platte County, MO ran an election last Tuesday, they currently use GEMS 1.11.11.1 and AccuVote 194w.  During their upload process, using a digiboard with 5 modems attached, and their phone system set to 1 telephone number with rollover; they kept encountering time-outs on their ports and had to keep starting them up again.  I believe that we have discussed this in the past, has this problem been resolved in a later release???  Or perhaps need to set up their Com ports again???
 
Jeff Hintz
Global Election Systems