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Re: Platte County,MO - Time Outs on Ports during uploads

Jeff: I have been told to use dip switches 4 & 8 for vts and 3 & 8 for gems. That was the change we made to the Georgia modems when they were changed over. Either may work, I'm not sure.
Don B

Tyler Lincks wrote:

I thought the proper dipswitch settings for GEMS are 3 and 8 down.  Is 4 and 8 also acceptable?  Can it help to alleviate possible problems?Tyler
-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Tari Runyan
Sent: Thursday, April 26, 2001 10:07 AM
To: support@gesn.com
Subject: Re: Platte County,MO - Time Outs on Ports during uploads
 
1-14 fixed the modem problems I saw -  tell them to check dip switches - 4 and 8 down and also the reconfigure their modems thru HyperTerminal and upgrade to 1-14
----- Original Message -----
Sent: Thursday, April 26, 2001 8:50 AM
Subject: FW: Platte County,MO - Time Outs on Ports during uploads
 I am still getting calls and e-mails from this customer.  Somebody please respond!!!!
-----Original Message-----
From: Jeff Hintz [mailto:jhglobal@earthlink.net]
Sent: Friday, April 20, 2001 12:15 PM
To: Support Team (E-mail)
Subject: FW: Platte County,MO - Time Outs on Ports during uploads
 
This customer is still asking me for an answer for this.  I have not seen a response as of yet.  Does anyone have an help???
-----Original Message-----
From: Jeff Hintz [mailto:jhglobal@earthlink.net]
Sent: Tuesday, April 10, 2001 11:55 AM
To: Support Team (E-mail)
Subject: Platte County,MO - Time Outs on Ports during uploads
 
Platte County, MO ran an election last Tuesday, they currently use GEMS 1.11.11.1 and AccuVote 194w.  During their upload process, using a digiboard with 5 modems attached, and their phone system set to 1 telephone number with rollover; they kept encountering time-outs on their ports and had to keep starting them up again.  I believe that we have discussed this in the past, has this problem been resolved in a later release???  Or perhaps need to set up their Com ports again???Jeff HintzGlobal Election Systems 
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