Baring divine executive committee intervention
to the contrary, and baring procurement issues not in my control, yes, the
cards will have Supervisor printed on them.
At the very least, if it does not say Supervisor
on the smart cards, then your customer will be asking you why the AVTS user
interface button you press to get into the super-user-I-am-all-powerful-mode
says “Supervisor” and not something else. Which is what started
this issue in the first place.
Ken
-----Original Message-----
From: owner-support@gesn.com
[mailto:owner-support@gesn.com] On Behalf Of Sue
Page
Sent: Thursday, May 30, 2002 4:09 PM
To: support@gesn.com
Subject: RE: Manager Card vs
Administrator Card
I'm sorry . .
. didn't mean to beat a dead horse.
Maryland is due to receive a significant number of
(Manager) cards from Card Logic. Will they now have Supervisor
printed on them? They need to know so they can complete their
pollworker training manuals for the September Primary.
-----Original Message-----
From: owner-support@gesn.com
[mailto:owner-support@gesn.com]On Behalf Of Ken
Clark
Sent: Thursday, May 30, 2002 1:34 PM
To: support@gesn.com
Subject: RE: Manager Card vs
Administrator Card
This isn’t an
opinion thing, guys. The term is
supervisor. End communication.
Ken
-----Original Message-----
From: owner-support@gesn.com
[mailto:owner-support@gesn.com] On Behalf Of Nel
Finberg
Sent: Thursday, May 30, 2002 8:15 AM
To: support@gesn.com
Subject: Re: Manager Card vs
Administrator Card
Personally, I don't have much of an opinion one way or
another. However, the term 'Supervisor' is used in a slightly different
context for the AccuVote-OS and AccuVote-TS products, as I have explained in a
prior submission. All product documentation currently refers to the
Administrator card, not a Supervisor card. Nonetheless, implementing this
terminology change in our documentation is trivial.
----- Original Message -----
Sent: Thursday, May 30, 2002 7:19 AM
Subject: RE: Manager
Card vs Administrator Card
I'm moving
this to the support list.
There
appears to be some campaigning going on. I was only aware of the one camp
that supported "Supervisor", but there is now a surprise candidate,
"Administrator", that has just announced his/her nomination.
I believe
that the term "Supervisor" was posted to both the support and Sales
Lists requesting comments on the use of that term. As there was only
limited but positive response (and no other candidates), it was decided that
"Supervisor" would be used on the previously known "Manager
Cards".
"Supervisor"
was nominated early due to the fact this term is entrenched in not only the
AV-TS software/documentation but also the AV-OS software/documentation.
The idea was to create consistency across our product lines. It was a
good idea before an unknown campaign was being developed by some special
interest groups. Now we may have a real political situation.
Since
the quiet acceptance of "Supervisor", development has been moving
forward with the use of this term on smart card artwork and any other areas
that required changes to maintain the desired consistency.
When it
comes down to a customer wanting a custom term used on their smart cards, there
are two factors to consider. One is "the customer is always right"
but have them pay for it. I.e., they can pay to have documentation
changed and to have smart cards replaced. The other factor is "do we
want to support customization in the field?" Consider a
first line telephone support person getting calls about Manager Cards,
Supervisor Cards, Administrator Cards, Overseer Cards, Top of the Food Chain
Cards, and having all of those terms mean the same thing depending on what
account he/she is talking to.
IMHO, I
think we should stick to the one term, "Supervisor." The
customers will accept if an outrageous price tag is attached for changing
it.
Diebold
Election Systems, Inc.
-----Original Message-----
From: owner-bugtrack@gesn.com
[mailto:owner-bugtrack@gesn.com]On Behalf Of Green,
Pat
Sent: Thursday, May 30, 2002 6:58 AM
To: 'bugtrack@gesn.com'
Subject: RE: Manager Card vs
Administrator Card
I hope I
am the only one who is confused, but I doubt it. Brian Brucker (DES
Procurement) is in the process of changing the Manager cards to Supervisor
cards. We were told that Supervisor matched most of the
documentation. Which should it be? ...Pat
-----Original Message-----
From: Nel Finberg
[mailto:nel@gesn.com]
Sent: Wednesday, May 29, 2002 9:14 PM
To: bugtrack@gesn.com
Subject: Re: Manager Card vs
Administrator Card
FWIW this card is universally refered to as Administrator card in
our product documentation.
----- Original Message -----
Sent: Wednesday, May 29, 2002 6:05 PM
Subject: Manager
Card vs Administrator Card
Maryland
joins those requesting that Manager Cards be called Administrator
Cards (to achieve standardization of terms).
What is the status of this request?
Sue Page
Maryland Assistant Project Manager
Diebold Election Systems, Inc.
suep@gesn.com
410-286-2834
cell 443-404-9621
https://www.mdvotes.org/
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