----- Original Message -----
Sent: Thursday, June 13, 2002 2:38
PM
Subject: Puerto Rico - Modems Hanging
after first data transfer
Juan is out in
Puerto Rico and has done an initial test of modem transfer of AccuVote-OS to
the GEMS host computer, which has an 8 port Digi box and 8 modems. The
version of GEMS is 1.19.1.3 and the AccuVote-OS firmware is 1.96.3.
The phone system is setup with 1 number that has
roll-over.
The initial 8
uploads work without any problem. However, when trying to do any more
uploads after the initial 8, the AccuVote-OS units continue to re-dial,
because the modems still have the red light on for Carrier Detect and are
locked up, even though they have turned off the AccuVote-OS units. The
only way that Juan can continue to do uploads is by watching the modems for
the first initial upload and then turn off the modem so it can be
reset.
I have tried a
test here in the Omaha office, and I have no problem with the modem being
reset after I turn off the AccuVote-OS unit. However, I am connecting
directly through COM1 on the computer, not a Digi box. I am only
connecting 1 AccuVote-OS at a time, and I do not have a roll-over
number.
In the last
election in Puerto Rico, back in February, we had no problems with this.
However, we were using a different computer, a different Digi box, different
modems, a different version of GEMS, and different firmware in the
AccuVote-OS.
Does anyone have
any ideas???
Thanks,
Jeff
Hintz
Diebold
Election Systems
405
N. 115th Street
Omaha,
NE
68154
(402) 697-7171 office
(402)
697-7166 fax
(402) 871-3346
cell